Custom Melodies

  • Can an approved melody be revised or extended?

    Once you approve the melody, we will start manufacturing. Orders that are in the manufacturing stage cannot be revised, changed, nor canceled.

  • Can I change the melody after approving it?

    Orders in the manufacturing stage cannot be changed or canceled. Once you approve the melody, we won't be able to change it.

  • Can I extend the melody length?

    The 18-Note Music Box can accommodate 14 - 24 seconds of melody only. The melody output varies depending on the amount and type of notes used in the song. If the music box is at its limit with the current arrangement, we won't be able to extend or make it longer. 💡 TIP: When making your choice ...

  • Can I get a refund if the custom melody doesn't work?

    If your requested song cannot be converted into a music box melody, we can try a different song or you may opt for a refund. If, after we provided the converted melody, you decide not to proceed with the order, the conversion / melody fee is non-refundable.

  • Can I get a refund if the custom melody doesn't work?

    If your requested song cannot be converted, you may choose to try a different song or opt for refund.

  • Can I get a sample of the custom melody?

    Whether you order an "Audio Sample" only, or a Custom Melody Music box, we'll send you a digital demo via email once we successfully convert your song! Due to time constraints, we don't check whether it's possible to turn your song into music box melody without an active order. In case it's not ...

  • Can you convert my original composition to melody?

    Yes, we do original compositions too. As long as it's within the music box capacity. Please note that we'll need the audio for Melody Conversion. We won't be able to produce a melody from sheet music. ◘◘◘ Important details re: 18-Note Music Box ◘◘◘ • The 18-Note windup type mechanism can accom...

  • Can you convert/play this specific song?

    We do Custom Melody requests - as long as it's within the music box capacity. The 18-Note windup type mechanism can accommodate 14 - 24 seconds of melody only. It varies depending on the amount and type of notes used in the song. **If it's a song / melody we did in the past, we can definitely d...

  • Can you convert sheet music to melody?

    For Custom Melody orders, we'll need the Audio for melody conversion. We won't be able to produce a melody from sheet music. We can extract audio from a YouTube link or video of the song, or you can send us a link where we can download the audio file.

  • Can you make a custom music box with my song?

    We do Custom Melody requests - as long as it's within the music box capacity. The 18-Note windup type mechanism can accommodate 14 - 24 seconds of melody only. It varies depending on the amount and type of notes used in the song. If it's a custom song / melody we did in the past, we can definit...

  • Can you make a music box with my wedding song or other special melody?

    We do Custom Melody requests - as long as it's within the 18-Note music box capacity. If it's a custom song / melody we did previously, we can definitely make it again and custom manufacture all parts necessary! Just kindly specify this on your order so we'll know to produce it exactly the same....

  • Can you recreate a custom melody you've done before?

    Absolutely! If it's a custom song / melody we did previously, we can definitely make it again and custom manufacture all parts necessary! Just kindly specify this on your order so we'll know to produce it exactly the same. ($200 Custom Melody fee applies) 😊 👉 Choose your preferred Music Box fro...

  • Can you revise the custom melody?

    Yes, as long as it's not in the manufacturing stage or approved yet. Orders with approved melody / in the manufacturing stage can no longer be changed or canceled.

  • How do I know if a song will work for custom melody and can I get a sample?

    If it's a custom song / melody we did previously, we can definitely make it again and custom manufacture all parts necessary! Just kindly specify this on your order so we'll know to produce it exactly the same. ($200 Custom Melody fee applies) → You can view some of our Custom Melody works here ...

  • How long does it take to get a custom melody music box?

    On standard processing, a Custom Melody order takes at least 4 weeks. Possibly longer, depending on various factors. Here's some of them: → Issues with Song Request → We're waiting for your reply → Chosen Shipping Method → Orders Outside US (and Customs Clearance process of receiving country) → ...

  • The melody doesn't sound right

    ◘ For melody demo: → Please let us know which timestamp of the melody demo you're having issues with, and any additional details that may help to correct it. ◘ If you got the music box already: → Please send us a video showing the issue/s you're experiencing with the music box / melody, and othe...

  • What is melody conversion?

    Melody conversion is the process of converting your requested song into 18-Note music box melody. This whole process will determine if the song will work in the music box or not. If it works, we'll be able to produce a melody. If it doesn't work, (song is beyond music box capacity), there will ...

  • What is the cost for a custom melody music box?

    The price for a Custom Melody Mechanism is $200. Plus the price of your chosen Music Box Model. Plus the price of the customizations and add-ons you will avail. To get a better idea on pricing, please select your preferred music box from the catalog, then select "CUSTOM MELODY" from the Melody d...

  • What is the turnaround time for custom melody music boxes?

    On standard processing, a Custom Melody order takes at least 4 weeks. Possibly longer, depending on various factors. Here's some of them: → Issues with Song Request → We're waiting for your reply → Chosen Shipping Method → Orders Outside US (and Customs Clearance process of receiving country) → ...