Customizations

  • Can I submit a custom design for engraving?

    Yes, we can engrave a Custom Design! Make your design via Canva.com or similar app / platforms. Then download your design in .SVG format, and send the file to us via email with your Order Number. πŸ’‘Some guidelines to follow: β†’ Design should be one shade of black only on white background; no oth...
  • Can you add more text to the engraving?

    For readability purposes, we don't recommend very small font size and too many texts. As long as the order hasn't been fulfilled yet and there's usable space in the music box surface, we can still add more text / edit engraving. You can engrave multiple lines of text on our music boxes. However...
  • Can you engrave this message?

    β—˜ If the text is in a different language: β†’ As long as you can copy-paste the text (or type it in directly in the Text field), we can engrave it. β—˜ If it's in your handwriting: β†’ It needs to be a clear black handwriting on a plain white background β†’ In PNG, JPG, or SVG format. Exported in transp...
  • Can you use a different font for engraving?

    Yes, as long as the order hasn't been manufactured or shipped out yet. β†’ You may check our product pages for available fonts. β†’ If you have a particular font in mind, please let us know too so we can look for it or something similar. β†’ For designs more complicated than text, please avail our "...
  • How do I add a photo inside the lid?

    Not all music box models can accommodate the Photo Inside Lid Option. The only models that can accommodate Photo option are: 1β€’ Klara - Jewelry Music Box 2β€’ Naomi - Photo Frame Music Box 3β€’ Koola - Small music box with Photo Frame 4β€’ Bruna - Small Music Box without Stopper β—˜ If order hasn't bee...
  • How is engraving done?

    The design you submitted with your music box order will be used for actual engraving. We use a laser engraver which produces a burnt wood effect. It can only engrave black (burnt wood) color. All outlines and shaded parts in the design will be engraved. Due to the machine's limitations, we won'...