Where is my order and can I expedite it?

Once the order has been shipped out, you will also get a Shipping Confirmation email.

The email contains the tracking number for your order so you can track it's progress.

We can no longer change or expedite the shipping method once an order has been shipped out.

❗For orders within US, use the respective tracking website of your chosen shipping method.

→ USPS Tracking Website
→ UPS Tracking Website

❗For International Orders (outside US), use:

→ https://parcelsapp.com/

💡Tip: Make sure that info@donuma.com is not marked as spam in your email
(if you don't see any updates from us in your inbox, please check spam and other folders!)

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