Where is my order?

Once your order has been shipped out, you will also get a Shipping Confirmation email.

The email contains the tracking number for your order so you can track it's progress.

❗For orders within US, use the respective tracking website of your chosen shipping method.
USPS Tracking Website
UPS Tracking Website

❗For International Orders (outside US), use:
https://parcelsapp.com/

💡Tip: Make sure that info@donuma.com is not marked as spam in your email
(if you don't see any updates from us in your inbox, please check spam and other folders!)

**Note: There's a Processing Time for each order. To know more about processing time, please check our FAQ section or Product Page descriptions.

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